Monica sits alongside your parent's doctors in Ghana. We collect the records, have a US clinician review them, and help your family decide what to do next.
The Monica system
Monica works in three connected steps: gathering the full record, reviewing it with the right clinicians, and following through with your family and your parent's doctor.
01 · Records
Our team in Ghana collects records directly from the hospital, digitizes scans, and checks that nothing is missing. You upload what you already have.
02 · Review
A US nurse practitioner or physician assistant reviews every case. When the case calls for it, a board-certified specialist gives a formal second opinion.
Days, not months
Speed
From complete records to a written review.
Plain language
Clarity
What the diagnosis means, the options, and the questions to ask.
Specialist
Depth
A physician opinion when the case needs one.
03 · Follow-through
Results are shared on a call with the family and our liaison doctor in Ghana, who can speak with the treating doctor directly.
Results call
Specialist, family and liaison on one call, in both time zones.
Doctor-to-doctor
Our liaison brings the report to your parent’s doctor in Ghana.
Next steps
Follow-up questions answered before the next clinic visit.
A year with the Mensahs
Ama is 38, a nurse in Newark. Her mother lives in Kumasi. Her brother Kofi is in Maryland.
Illustrative family. Names and events are invented.
January
Ama started a case after Mum’s doctor ordered a biopsy. Mum gave consent from her phone and chose to share a summary with Ama.
March
Hi Ama, the specialist agrees with the diagnosis. She also thinks there’s a less extensive surgery worth asking about. I’ve written the questions for Mum’s surgeon.
April
Our Ghana team collected the missing scan from the hospital after two failed attempts by the family.
June
Hi Kofi, we talked about the ED concern, and your blood pressure was high. I’ve ordered a few labs near you and we’ll go over them Thursday.
August
Since you’ve lived away for years, you and the kids need malaria prevention for this trip. I’ve sent the prescriptions to your pharmacy.
October
Mum’s follow-up questions after surgery answered before her clinic review.
December
Hi Ama, as the year closes: Mum is doing well, Kofi’s numbers are better, and the kids came home healthy. Thank you for trusting us with your family. Talk in January.
Same doctors in Ghana. With Monica alongside them.
I.
Public or private, teaching hospital or local clinic.
II.
The payer, the patient, the treating doctor and our liaison, on one page.
III.
You know the cost before we start. No surprises later.
See what Monica can do for your family.
Start a case review